Privacy Policy

1. Introduction

This privacy policy explains how we collect, use and protect your personal data when you interact with:

Personal data includes any information that identifies or can be linked to an individual, such as your name or IP address.

1.1. Scope of data processing, purpose and legal basis


  1. The scope, purpose and legal basis for processing your personal data are as follows:

    • Consent (Art. 6 para. 1 p. 1 lit. a GDPR): We process data when you give your explicit consent, such as signing up for our newsletter.

    • Performance of a contract (Art. 6, para. 1 p. 1 lit. b GDPR): Data is processed when it is necessary to fulfill contracts, e.g. when purchasing our products.

    • Legal obligations (Art. 6, para. 1 p. 1 lit. c GDPR): We process data to comply with legal requirements, e.g. tax obligations.

    • Legitimate interests (Art. 6, para. 1, para. 1 lit. f GDPR): Processing takes place when it supports our business interests, such as for website functionality or customer surveys.


  2. 1.2. Storage duration
    We only retain personal data for as long as is necessary for the stated purposes or as required by law. Data that is no longer necessary will be deleted or restricted from further processing in accordance with legal retention obligations.

     1.3. Rights of data subjects

     As a data subject, you have the following rights under GDPR:

    • Access your data.

    • Request corrections or deletions.

    • Restrict data processing.

    • Objection to data processing.

    • Request data portability.

    • Withdraw consent at any time.

  3. You also have the right to lodge a complaint with a data protection supervisory authority.

     1.4. Obligation to provide data
    Providing certain personal data may be necessary to establish, perform or terminate a business relationship. Without this data, we may not be able to provide certain services.


     1.5. Automated decision-making

     We do not use automated decision-making processes as defined in Art. 22 GDPR for business or customer relationships.

     1.6. Contact

     If you contact us by email or telephone, we will store the information you provide (e.g. your name and email address) in order to respond to your inquiry. Legal basis: Art. 6 para. 1 p. 1 lit. f GDPR .

     1.7. Competitions
    When we offer competitions, we process the participants' data to find winners and notify them. The data is deleted after the competition. Legal basis: Art. 6 para. 1 p. 1 lit. f GDPR .

     1.8. Customer surveys

     Occasionally we conduct surveys to better understand our customers. The data collected is used exclusively for this purpose and is deleted after evaluation. Legal basis: Art. 6 para. 1 p. 1 lit. f GDPR .

     2. Newsletter

     We may inform customers about updates or offers via email if they have previously purchased from us. This processing is based on our legitimate interest (Art. 6 para. 1 p. 1 lit. f GDPR) in direct marketing.
    For new subscribers, consent (Art. 6 para. 1 p. 1 lit. a GDPR) is required during registration. You can unsubscribe at any time via the link in our emails or by contacting us.

     To analyze the performance of the newsletter, we track opening and click rates based on your consent (Art. 6 para. 1 p. 1 lit. a GDPR).

     Our newsletter service is powered by Klaviyo , located at:
     Klaviyo, Inc.
     125 Summer St, Floor 6, Boston, MA 02111, USA
     Privacy Policy.
     Cookie Policy - We use cookies on our website, like many other websites, to enhance your experience and improve our services. How we use cookies and what it means for you:

     How we use cookies

    • Store functionality: We use cookies to operate and optimize our website, especially since our store is powered by Shopify. For details about Shopify-related cookies, visit Shopify's Cookie Policy.

    • Performance and analytics: Cookies help us analyze user interactions with our website, which allows us to improve its functionality and your overall experience.

    • Personalization and Advertising: We may allow third parties or service providers to use cookies on our website to provide tailored services, products and advertisements based on your preferences.

  4. Handling of cookies

     Most browsers automatically accept cookies, but you can adjust your browser settings to reject or remove them. Please note:

    • Blocking or removing cookies may negatively affect your user experience.

    • Some website features or services may stop working properly if cookies are disabled.

    • Blocking cookies may not completely prevent the sharing of certain information with third parties, such as advertising partners.

  5. For the best experience on our website, we recommend allowing cookies, but the choice is yours. If you have any questions about our cookie policy, please feel free to contact us at hello@littleven.com .

     4. User-generated content

     Our Services may allow you to share product reviews and other user-generated content. Please note the following when submitting content:

    • Public Visibility: Any content you post in public areas of our Services will be available to everyone.

    • Privacy Considerations: We cannot control who can see or access the information you post, nor can we guarantee that third parties will respect your privacy or handle the information securely.

    • Disclaimer: We are not responsible for the privacy, security, accuracy, use or misuse of any information you choose to share publicly or that you disclose to or receive from others.

  6. When sharing content, we encourage you to carefully consider what personal information you include, as it may be visible to a wide audience.





     5. Your rights and choices
    Depending on your location, you may have certain rights regarding the personal information we hold about you. These rights are not absolute and in some cases we may have to refuse your request in accordance with the law.

     Your rights include:

    • Right to access/knowledge: You can request information about the personal data we have about you, including how we use and share that data.

    • Right to erasure: You can request that we delete the personal information we hold about you.

    • Right to rectification: You can request correction of any inaccurate personal information we hold about you.

    • Right to data portability: You can request a copy of your personal information and, under certain circumstances, ask us to transfer it to a third party.

    • Right to restrict processing: You can request that we stop or restrict our processing of your personal data.

    • Right to withdraw consent: If we rely on your consent to process your information, you may withdraw this consent at any time.

    • Right to appeal: If we deny your request, you have the right to appeal our decision by responding directly to our denial.

    • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option in the emails. However, you may still receive non-promotional emails, such as those related to your account or orders.


Exercising your rights

You can exercise any of these rights by following the instructions on our website or by contacting us using the information below.

We will not discriminate against you for exercising any of these rights. To verify your identity, we may need to collect additional information, such as your email address or account information, before we respond to your request. In some cases, you may designate an authorized agent to make requests on your behalf. Before we accept such requests, we will require proof that you have authorized the agent to act on your behalf, and we may need to verify your identity directly. We will respond to your request promptly in accordance with applicable law.

Contact


For further information or assistance, contact us at hello@littleven.com .