FAQ - Frequently Asked Questions

Where do you ship to?

We ship to Denmark, Sweden, Germany, Belgium and the Netherlands. We are sending the mats from our warehouse in Denmark, so the shipping price differs depending on the country. You can see the shipping price at checkout. 

There are no extra fees or taxes for you.

How soon will my order be shipped out? 

We aim to send orders within 2 business days.

How long will it take for my order to arrive?

Delivery times vary depending on your location:

  • Within Denmark: Orders typically take 3-5 business days to arrive.
  • Across Europe: Deliveries usually take 5-10 business days.

Once your order has been dispatched, you'll receive a tracking ID via email, allowing you to monitor your delivery's progress.

Where is my Little Ven mat shipped from?

We are based in Denmark, so your mat will be shipped from our warehouse in Aarhus, Denmark.

Are the Little Ven play mats safe for my baby or child?

YES!

As a mother of three, safety is my number one priority. That’s why Little Ven mats are independently tested and certified to meet the EN71 standard : a European safety standard that ensures products intended for children are free from harmful substances and safe for use.

Our mats are:

  • 100% PVC-free
  • Hypoallergenic, making them suitable for sensitive skin
  • Free from toxic substances, including BPA, formaldehyde, phthalates, and DEHP
  • Free of harmful heavy metals, ensuring peace of mind for you and your family

 

What Are Little Ven Mats Made Of?

Little Ven mats are crafted from TPU (Thermoplastic Polyurethane) - a safer, non-toxic alternative to traditional materials like PVC and EVA. TPU is renowned for being eco-friendly, durable, and easy to clean, making it the perfect choice for families who prioritize safety and sustainability.

Here’s why TPU is better:

  • Non-Toxic: Unlike PVC or EVA, TPU is free from harmful chemicals such as BPA, phthalates, formaldehyde, and heavy metals like lead, mercury, and cadmium.
  • Odor-Free: Our mats have no unpleasant chemical smells and don’t require airing out before use, providing a safe and pleasant environment from the moment you unpack them.
  • Eco-Friendly: TPU is a sustainable and biodegradable material, ensuring Little Ven mats are safe for your child and kinder to the environment.
  • Durable and Safe: Lightweight yet hard-wearing, these mats offer a single, solid design (not puzzle-style), eliminating risks associated with loose pieces.